Terms & Conditions
Thank you for visiting our website on your electronic device including computer, tablet or mobile phone (this “Website”). This Website is operated by FARS, a trademark under Lemar International Sdn Bhd. (“FARS”) and applies to access and use on any digital media. The following Terms & Conditions (“these Terms”) create a legally binding agreement between you (or the “Customer”) and FARS (“we” or “us” as the context may require).
By browsing, accessing and/or using any part of this Website and/or using any of the services provided via this Website and/or purchasing or attempting to purchase any product or service on this Website, you shall be deemed to have read, understood and accepted these Terms as modified from time to time by us and thereby be legally bound by these Terms and modifications.
1.2. FARS reserves the right to modify, add, vary or amend all or part of these Terms from time to time without prior notice to you. Your use of this Website and any of the services provided here after such changes are posted on this Website shall be deemed an agreement by you to these Terms as modified.
1.3. Any purchase made through this Website will be subject to the version of these Terms that was in force at the time of the order being placed (that is, when the order is received by FARS following your clicking on the ‘Place Order’ button). Whenever you make a purchase through this Website, FARS encourages you to print and save a copy of these Terms in force at that time of the purchase for your own records.
1.4. FARS reserves the right to modify or discontinue, temporarily or permanently, this Online Shopping service (or any part thereof) with or without notice at any time. These Terms will continue to apply to any orders that have been accepted in accordance with the section “Submission and Acceptance of Orders” below.
1.5. FARS reserves the right to terminate your access to this Website without any advance notice.
1.6. In these Terms, the following expressions shall have the following corresponding meanings:
“Contents” refers to all the text, graphics, photographs, materials and information contained in this Website;
“Online Shopping” refers to the purchasing of the Products through this Website; and
“Products” refers to the concentrate and vinegar, dried fruits and nuts, dates, honey, oil or any other products or merchandise offered for sale by FARS on this Website.
“Voucher Code” refers to the code given to Qualifying Items available for purchase in this Website;
“Services” refers to the services provided by the Online Shopping though this Website.
“VC T&C” refers Voucher Code Terms and Conditions
1.7. All the Products offered for sale or sold by FARS through this Website are sold subject to these Terms and these Terms shall prevail over any other document purporting to have a contractual effect between you and FARS. Nothing in this document shall affect any statutory rights that you may have under applicable legislation.
2. INTELLECTUAL PROPERTY RIGHTS
2.1. This Website and all materials, including but not limited to photographs, illustrations, data, text, images, logos, maps, plans, literary, artistic, musical works and all representations, information and all works in any media or format whether relating to activities, programs, products and/or services offered by FARS appearing on this Website are proprietary to and are protected by copyright, trademark and other forms of intellectual property rights.
2.2. You, or anyone else authorized by you, are strictly prohibited from using, uploading, downloading, copying, reproducing, re-publishing, transmitting, communicating, distributing, disseminating, decompiling, disassembling, modifying, adapting in any way, the Contents or any part thereof unless agreed to in writing by FARS.
2.3. FARS retains all rights, title and interest in all Intellectual Property and all concepts, systems, whether written or graphic and all other materials on this Website and in the Contents.
2.4. All copyright, trademarks, trade names, design rights, patents and other intellectual property rights (registered and unregistered) on this Website and in the Contents belong to FARS and where applicable its affiliates and partners. FARS reserves all of its rights in this Website and the Contents. Nothing in these Terms grants you by implication, estoppel or otherwise any right or license to use any trade mark, design right or copyright owned or controlled by FARS or any other third party without our written permission or such third party.
3. ACCESS AND USE OF WEBSITE
3.1. FARS reserves all rights to deny or restrict access to this Website to any person, or to block access from any internet source or address to this Website at any time in its sole discretion, and without providing any notice or reason.
3.2. You may download, display or print the Contents (whether in whole or in part) solely for personal, non-commercial use, retaining and reproducing each and every copyright notice or other proprietary rights notice contained in any information or other material you download. Any other use including the reproduction, modification, distribution, transmission or broadcast of the Contents, in whole or in part and by any means, is strictly prohibited, except upon the prior written consent of FARS.
3.3. FARS neither warrants nor represents that your use of any of the Contents in this Website will not infringe the rights of third parties.
4.1. This Website may contain links to other websites and pages which are not controlled, maintained or endorsed by FARS. By clicking on or activating such links, you acknowledge that FARS is not responsible for the consequences of your activities on the third party websites, tools, applications of other offerings or services and is not liable in any way whatsoever to you. FARS does not represent or exercise control over such third party and such third party is neither an agent nor servant of FARS. Any data or any information which you give to any other entity after leaving this Website is entirely at your own risk. FARS shall not be liable for any damages or loss arising from your access, use or other actions including by reason only of hyperlinking to such other websites.
4.2. All hyperlinks to such other websites are provided as a convenience to you, and FARS is not associated or affiliated, unless expressly stated to be so, in any manner with any trade or service marks, logos, insignia, other intellectual property rights or devices, which appear on such other websites. FARS shall not be responsible for these hyperlinks and disclaims all responsibility and liability in relation to their content, legality, accuracy or functions.
5.1. No data transmissions over the Internet or via wireless networks can be guaranteed to be secure. Consequently, FARS cannot and does not ensure or warrant the security, authenticity, integrity or confidentiality of any information and/or communication you transmit to us and you do so at your own risk.
5.3. Any questions, comments, suggestions, feedback and/or information which is sent to us via this Website will be deemed to have been provided voluntarily on a non-confidential and non- proprietary basis. FARS reserves the right to use, reproduce, disclose, transmit, publish, broadcast and/or post elsewhere on the Internet or on any written form, such information, including but not limited to, disclosing such information to its affiliates or partners in connection with the development, marketing, manufacturing of products and services.
5.4. Any other information or material communicated to FARS through this Website or the internet, electronic mail or otherwise, including any data, questions, comments, suggestions, ideas, graphics or the like, are and will be treated as non-confidential and non-proprietary. Anything you transmit or post to the Media becomes the property of FARS and may be freely used for any purpose, including but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting. Specifically, FARS is free to use any ideas, concepts, know-how, or techniques contained in any such communication you send to this Website for any purpose whatsoever including, but not limited to, developing, manufacturing, advertising and marketing products using such information. Any such use is without compensation to those providing the information, nor anyone else.
5.5. By submitting the information as set out above, you are warranting that you own the material/content submitted, that it is not defamatory and that FARS use will not violate any third party’s rights. FARS is under no obligation to use the information provided.
6. SECURITY OF WEBSITE
6.1. You hereby expressly acknowledge and agree that:-
(a) This Website is provided on an “as is” basis without warranties of any kind and FARS does not warrant that the functions provided in this Website will be uninterrupted or error-free, or free from computer viruses or other harmful components, or unauthorized software, or that any defects will be corrected;
(b) FARS does not warrant and hereby disclaims to the fullest extent permitted by law, any warranty or responsibility or liability for the accuracy, reliability, timeliness, legality, completeness of the Contents including in particular the use of any representations and images;
6.2. To the fullest extent permitted by law, FARS is not responsible for and shall not be liable for any injuries, losses or damages of any kind arising out of or in connection (Whether directly or indirectly) with your use of this website. Accordingly, you hereby release FARS from all claims, losses, damages, and/or liability in respect of any injuries, losses or damages of any kind arising out of or in connection with your use of this website.
6.3. Any material which you download or otherwise obtain through the use of this Website (such actions being strictly prohibited), is done at your own discretion and risk and you are solely responsible for any damage to your computer system or loss of data or other liability that may result from the download of any such material. FARS shall be liable or responsible for any computer virus, malware, communication line failure, interception of online communication, software or hardware problems (including without limitation to loss of data or compatibility problems), theft, destruction to your computer system or any other losses or damage resulting directly or indirectly from access to or use of this Website, or any uploading, downloading of any Contents or information (all of which are not authorized) from this Website.
6.4. Unless otherwise specified in writing, FARS makes no representation or warranties of any kind, express or implied as to the operation of the Online Shopping or the information, content, materials, products or other services included on or otherwise made available to you through the Online Shopping. You expressly agree that your use of the Online Shopping is at your sole risk.
6.5. While FARS shall use its best endeavors to prevent any unauthorized entry to this Website, we shall not be liable for any damages or losses whatsoever or howsoever caused to you if any third party gains unauthorized access to this Website.
6.6. You agree to indemnify and hold FARS and each of its affiliates including, all directors, officers, employees and its agents, representatives, parent company, related companies and associated companies, harmless from any claim, loss, damages, demand or costs (including solicitors’ fees on a full indemnity basis) which FARS or any of its affiliates may suffer or incur due to or arising out of in connection with:-
(a) Your breach of any of the provisions of these Terms; and
(b) Otherwise in connection with these Terms and your use of this Website and the Contents.
7. LIMITATION OF LIABILITY AND WARRANTIES
7.1. Customer hereby expressly acknowledges and agrees that to the extent permitted by law:-
(a) Any liability of FARS for any loss, damage or injury arising directly or indirectly from any defect in or non-compliance of the Products or any other breach of FARS obligations hereunder shall not in any event exceed an amount equivalent to the price of the affected Product.
(b) Where any legislation applies any guarantee or implies any term that cannot be excluded, FARS liability for breach of it will be limited (where permissible by law) to (at FARS option):
(i) in the case of goods, to a refund for the price of the goods, re-supply of the goods or repair of the goods; and
(ii) in the case of services, the re-supply of the services or a refund for the cost of the services; and
7.2. The photographs and text illustrating and describing the Products in this Website are non-contractual and for information purposes only. FARS shall not be liable in case of errors or omissions in the photographs or text displayed in this Website.
8.1. You may need to create a registered account profile to use some of the services or features made available to you on this Website. When you register you are required to provide information about yourself that is true, accurate, current and complete in all respects (“Personal Information”). You may update your registered profile at any time by signing into your account and selecting “My Account”. We may also change registration requirements from time to time.
8.2. FARS reserves the right to terminate your account and your use of this Website without notice to you if it comes to our attention that any of the registration details you have provided is not current, incomplete or inaccurate.
8.3. When registering to use this Website, you will be asked to create and enter a password. You must keep this password strictly confidential and not disclose it or share it with anyone. You are fully responsible for the use of your password and any orders placed under it, even if order is placed without your knowledge.
8.4. The account password you provide should be unique and kept secure. You must notify FARS immediately of any breach of security or unauthorized use of your account and FARS will not be liable for any losses caused by any unauthorized use of your account.
9. ELIGIBILITY CONDITIONS FOR PURCHASE
9.1. In order to make purchases on this Website you will be required to provide your password and Personal Information. In particular, you must, where requested, provide your real name, phone number, e-mail address and other requested information as indicated. Furthermore, you will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the billing information provided.
9.2. You must be in possession of a valid credit/debit card issued by a licensed bank acceptable to FARS, and you authorize FARS to process a charge or charges on your credit/debit card in the amount of the total purchase price for the Products or Services which you purchase or place an order. FARS reserves the right to restrict multiple quantities of an item being shipped to any one Customer or postal address.
9.3. By making an offer to purchase the Products or services, you expressly authorize FARS to transmit or to obtain your credit card information or credit report information (including any updated information) to or from third parties solely to authenticate your identity, to validate your credit/debit card, to obtain an initial credit card authorization and/or to authorize individual purchase transactions.
9.4. You agree that FARS may use Personal Information provided by you in order to conduct appropriate anti-fraud checks. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of the information.
9.5. All purchases made via this Website is for personal non-commercial use only and will not be re-sold. You acknowledge that the Products purchased under these Terms are not for commercial use, not for re-sale.
10. SUBMISSION AND ACCEPTANCE OF ORDERS
10.1. By placing an order through this Website, you have made an offer to purchase the products you have selected under these Terms.
10.2. All orders are subject to acceptance and availability, and items in your shopping cart are not reserved and may be purchased by other customers, if you do not immediately proceed with check out and click the “Pay Now” button.
10.3. You may place an order through this Website by clicking on the “Pay Now” button. Shortly after the order is successfully submitted, an acknowledgment email will be sent to you at the email address provided at registration or on submission of your order. This acknowledgment email confirms the details of your order and is not an acceptance of your order.
10.4. If you do not receive an acknowledgment email from FARS within 2 working days, please reach us by submitting message through “Contact Us” on our website. Please note that the acknowledgment e-mail does not constitute a guarantee as to the availability of the Products.
10.5. Once you have placed an order, you may only cancel any portion of the order or the entire order as long as the order has not been dispatched. You may not add additional items to your order. You will be required to place an additional order for any additional items you wish to purchase.
10.6. Please contact FARS through “Contact Us” on our website to request a change to or cancel of your order. You will be informed of the eligibility of the request as soon as practicable after we receive your request. We cannot cancel an order which has already been shipped.
10.7. Once the item has been shipped, we will send you a shipping confirmation email of your order and this email will also contain a tracking number. The order you place on this Website will not constitute a binding contract unless and until FARS transmits an order confirmation by email.
10.8. We reserve the right not to accept your order in the event, for example, that we are unable to obtain authorization for payment, that shipping restrictions apply to a particular item, that the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn, or that you do not meet the eligibility criteria set-out within these Terms. Furthermore, we may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion, and we will not be liable to you or any third party by reason of our refusal to process a transaction.
10.9. We reserve the right to accept or reject your order at any time for any reason. If we reject your order, you will receive a refund of any money paid.
10.10. The data registered by FARS full proof of the order and the entire transaction. The data registered by the payment system constitutes full proof of the financial transactions.
11.1. Prices of the Products on this Website are in Malaysia Ringgit (MYR).
11.2. All prices and offers remain valid as advertised from time to time. The relevant price of a product displayed on this Website at the time the order is placed will be honored, except in cases of patent error.
11.3. Voucher Codes are non-transferable and there is no cash alternative, and they cannot be used in conjunction with any other voucher code, unless expressly stated, and must be redeemed by the date published, if provided.
11.4. The prices payable for the items you order are those displayed on this Website on the date you place your order. Delivery charges will be billed at the rates indicated in this Website on the date you place your order, calculated in accordance with the size/weight of the order and the delivery method you select.
11.5. FARS reserves the right to modify its prices and delivery charges at any time and to cancel an order in case of writing, printing or calculation errors.
12.1. Payment can be made by Visa, MasterCard, Union Pay, eWallet and FPX, and other methods which may be clearly stated on this Website from time to time. Payment will be debited and settled from your account upon completion of the processing of your order by FARS, and a notification email will be sent to you at that point. You warrant and confirm that you are (or are authorized by) the person to whom the credit/debit card used is issued to and whose name appears on the credit card. All credit/debit card holders are subject to validation checks and authorization by the card issuer.
12.2. If the issuer of your credit/debit card refuses to authorize payment to FARS, we will not be liable for any delay or non-delivery of the order.
12.3. We take reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering through this Website.
12.4. We may also refuse to process and accept a transaction for any reason or refuse service to any person at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any Product from this Website whether or not that Product has been sold, or by removing, screening or editing any materials or content in this Website, or by refusing to process a transaction or unwinding or suspending any transaction after processing has begun.
13. PRODUCT AVAILABILITY / DESCRIPTION OF PRODUCTS
13.1. Products featured on this Website have been carefully selected for Online Shopping. Once a Product is sold out, it will be taken off this Website at the earliest reasonable opportunity and may not be available again.
13.2. The prices advertised on this Website are for Online Shopping only. As such, prices for some of the Products may differ from those available for sale at the FARS physical stores.
13.3. FARS has taken care to ensure that the Product illustrations, colours and information are as accurate as possible, but photographs and images that are shown on this Website are only representations and the actual Products that are delivered to the Customer may appear differently to how they appear on the screen of your computer or mobile phone or electronic device. In relation to Product colours, we cannot guarantee that your computer monitor’s display of any colour will be accurate.
13.4. Product pictures shown on this website are for illustration purpose only. Actual product may vary slightly due to product enhancement.
13.5. FARS may from time to time set credit limits for individual Customers and FARS reserves the right to limit or restrict the sale of Products to any Customer. In addition, FARS reserves the right to reject sales to re-sellers.
13.6 FARS reserve the right to correct any errors, inaccuracies or omissions, including after an order has been submitted.
14. VOUCHER CODES
The following terms and conditions (VC T&C) apply to the redemption and use of the FARS voucher codes featured on our website at https://lemarfars.com and FARS official social media account, for e.g. Facebook, Instragam, TikTok,etc.
14.1. Voucher Codes may be used only towards the purchase of qualifying items listed on our website and sold on our website by FARS (the ‘Qualifying Items’).
14.2. Voucher Codes entitle you to:
(a) A saving on new orders of Qualifying Items placed on this Website.
(b) Preferential/discounted shipping rates;
(c) A non-exchangeable fixed complimentary gift with purchase (to be determined by FARS).
14.3. A Voucher Code may only be used:
(a) For a single new purchase order of one or more Qualifying Items (the ‘ QI Order’); and
(b) For the period of time specified in FARS email, FARS official social media account or print material accompanying the Voucher Codes (the ‘Offer Period’). The expiry date of the Offer Period for each Voucher Code is clearly shown on FARS email, FARS official social media account or print material accompanying the Voucher Codes.
14.4. Redemption of Voucher Codes
(a) Can only be redeemed online;
(b) Void where prohibited by applicable law;
(c) Only one (1) Voucher Code may be redeemed per user account/per household/ per promotion;
(d) Redeemable on Qualifying Items only;
(e) Cannot be used in combination with other discounts, coupons, promotions, shipping specials or other Voucher Codes;
(f) Must be entered at check out in order to be applied to your QI Order;
(g) Cannot be applied after the QI Order is submitted.
14.5. FARS reserves the right not to process the QI Order where it determines that the Voucher Code used is invalid for the QI Order being placed.
14.6. By placing the QI Order, you represent you have read, understood and agreed to be bound by these VC T&C and you acknowledge and agree to be legally bound by these VC T&C.
14.7. The placing of a QI Order is subject to availability of the Qualifying Items and FARS reserves the right to amend, withdraw or terminate the validity of any Voucher Code at any time without prior notice to you.
14.8. The Voucher Codes may not be
(a) Used on any existing order;
(b) Used in conjunction with any other offer or promotion. This Website is updated regularly and Voucher Codes may only be used in relation to clearly selected Qualifying Items at the time of placing the QI Order;
(c) Be exchanged for cash, credit or gift certificates;
(d) Valid after the expiry date or end of promotion period.
14.9. Values of Voucher Codes
(a) Are not replaceable if lost, stolen or damaged;
(b) Cannot be combined with other discounts, reward points, vouchers and promotions;
(c) Be have no cash value and may not be redeemed for cash.
14.10. FARS reserves the right to amend, change and/or delete any information or any of the VC T&C at any time without liability and without giving any prior notice to the holders of the Voucher Codes, or to suspend or cancel the voucher code program in whole or in part.
14.11. You understand and agree that any material and/or data downloaded or otherwise obtained through this Website is done entirely at your own discretion and risk. At no point does FARS guarantee that the Voucher Codes presented on our website to be completely correct.
14.12. If you have any enquiries please reach us by sending message at “Contact Us” on our website.
15. FLASH SALE AND OTHER ONLINE SALES
The following terms and conditions apply to flash sale and all other online sales featured on our website at https://lemarfars.com and FARS official social media account, for e.g. Facebook, Instragam, Tiktok, etc.
15.1. Flash Sale :
(a) Flash Sale represents the sale of goods lasting for only a short period of time. Customer will have a limited amount of time to purchase the goods that are for sale. They are on first come first serve basis and will not be replenished once sold out.
(b) For any reason if you are in the process of checking out, another customer can complete the checkout/purchase of the last remaining item. Order is valid only if payment is done immediately upon check out. Order without successful payment may lead to losing the flash sale price.
(c) Flash Sale promotion is only valid for online purchase from our website at https://lemarfars.com.
(d) Item bought under flash sale will not be entitled to free gift redemption unless otherwise stated.
(e) FARS reserve the right to revise these flash sales terms from time to time at our discretion without prior notice.
(f) FARS reserve the right to correct any errors, inaccuracies or omissions, including after an order has been submitted.
(g) FARS reserve the right to modify or withdraw, temporarily or permanently, the promotion with or without notice to you.
15.2. Other Online Sales:
(a) FARS reserves the right to amend, change and/or delete any information or any of the online sales promotion at any time without liability and without giving any prior notice.
(b) Sale period will be featured on our website at https://lemarfars.com and FARS official social media account, for e.g. Facebook, Instagam, Tiktok etc.
(c) Online sale may applicable to all products, or certain products only. FARS reserves the right to set/remove the sale on any item at any time.
(d) Failing to pay after the checkout before sale period ends may lead to losing the sale price.
(e) Online Sale promotion is only valid for online purchase from our website at https://lemarfars.com, while stocks last.
(f) FARS reserve the right to revise these online sales terms from time to time at our discretion without prior notice.
(g) FARS reserve the right to correct any errors, inaccuracies or omissions, including after an order has been submitted.
(h) FARS reserve the right to modify or withdraw, temporarily or permanently, the promotion with or without notice to you.
(i) FARS reserve the right to refund to customer when the one/ more products is/are out of stock after payment. Our sales team will contact you for refund procedure or option to exchange to other products with same value.
15.3. Redemption of Free Gift :
The following terms and conditions apply to redemption of Free Gift featured on our website at https://lemarfars.com and FARS official social media account, for e.g. Facebook, Instragam, etc.
(a) Redemption of Free Gift is limited to only one (1) per customer on first-come-first serve basis and while stocks last.
(b) FARS reserves the right to substitute the Free Gift to equal value or other designs when one is unavailable.
(c) Not valid with other promotions, vouchers and/ or discounts unless otherwise stated.
(d) No cash alternatives or refunds will be offered.
(e) Redemption is only valid for online purchase from our website at https://lemarfars.com.
(f) FARS reserves the right to modify the terms and conditions without prior notice.
(g) In case of any dispute directly or indirectly arising from the redemption, FARS reserves the right to make the final decision.
(h) FARS shall not be liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) for personal injury which is suffered or sustained, as a result of participating in the redemption.
(i) FARS shall not be liable for any compensation or reimbursement due to the unavailability of the stocks and/or any costs and expenses including but not limited to transportation, accepting or using this Redemption.
16. OTHER PROVISIONS
16.1. If any of these Terms is held or interpreted by any governmental authority or a court of competent jurisdiction, to be illegal or invalid under present or future laws or regulations effective and applicable during the term of these Terms, such provisions shall be fully separable and these Terms shall be construed as if such illegal or invalid provision had never comprised a part of these Terms and the remaining provisions of these Terms shall remain in full force and effect and shall not be affected by the illegal or invalid provision or by its severance from these Terms.
16.2. These Terms constitute the entire agreement between you and FARS with respect to your use of this Website and supersedes all prior or contemporaneous agreements, negotiations, representations, warranties, understandings, correspondence and all other communications (whether written or oral, express or implied) or arrangements entered into between FARS in respect of the matters dealt with in these Terms.
16.3. FARS reserves the right to modify these Terms at any time. Your decision to continue to visit and make use of the Online Shopping after such changes have been made constitutes your formal acceptance of the new Terms. Therefore we ask that you check and review these Terms for such changes occasionally. Should you not agree to any provision herein or any changes we make to these Terms, we ask and advise that you do not use or continue to access the Online Shopping immediately.